Privacy Policy

1. Introduction

Sparkhes Limited ("Sparkhes", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (sparkhes.com) or engage with our AI automation, lead generation, and web development services.

Sparkhes Limited is a company registered in England and Wales (Company Number: 15383777), with its registered office at 50 Princes Street, Ipswich, Suffolk, England, IP1 1RJ.

2. Information We Collect

We may collect and process the following categories of information:

• Information You Provide Voluntarily: When you fill out forms on our website, request a consultation, book a discovery call, or contact us via email or WhatsApp, we may collect your name, business email address, phone number, company name, and details about your project requirements.
• Automatically Collected Data: When you navigate our site, we may automatically collect certain technical data, such as your IP address, browser type and version, time zone setting, operating system, and interaction data.
• Cookies & Analytics: We use cookies and similar tracking technologies (such as Google Analytics) to improve website performance, understand user trends, and personalize your browsing experience.

3. How We Use Your Information

We use your information for legitimate business purposes, including to:

• Respond to your inquiries, schedule discovery sessions, and provide AI automation proposals.
• Deliver, maintain, and optimize our digital services and customer experience.
• Analyze website traffic and engagement to enhance our content and functionality.
• Comply with applicable legal, accounting, and regulatory obligations.

4. Third-Party Services & Tools

We may share necessary data with trusted third-party providers who assist us in operating our website and delivering services, such as:

• Analytics: Google Analytics (to analyze site usage).
• Communication & Scheduling: Cal.com and WhatsApp (to manage appointments and conversations).
• Hosting & Infrastructure: Cloud hosting and content delivery providers for website availability and security.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security & Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and contractual requirements.

6. Your Rights (UK & EU GDPR)

Under data protection laws (including the UK GDPR and EU GDPR), you have rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data.
• The right to restrict or object to the processing of your personal data.
• The right to data portability.

To exercise any of these rights, please reach out to us using the contact details provided below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us: